FAQ1
The additional SNMP v3 configurations are provided by the customer at install. This suggests there is a change to the install script/process. Need help with the SNMP v3 install process?
Answer
No, installing FMAudit Onsite application does not change. When SNMP v3 is enabled the username and passwords for SNMP v3 are created by the client IT department.
FAQ2
Where in FMAudit Onsite do you find the SNMP v3 settings?
Answer
FMAudit Onsite >Settings>Communication>SNMP Authentication. 'This is where the SNMPv3 settings are configured. (FMAudit Onsite tab below)
IN Central v4
These settings can be set in Central v4 also by going to the account and opening the Onsite settings > Credentials > SNMPv3 Credentials then clicking on Add
You will then need to fill out the information in the pop up and save.
REQUIREMENTS:
This will be needed for every SNMP v3 configuration. (On the client network, Printer Administrator and verify the information from the devices WebUI page).
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FAQ3
Note also, while SNMP v3 is required for all new devices, we are taking over a fleet of over 1300 competitive devices. Need assurance that we can still collect data on V2 configuration. The definition of V3 says discovery is the same but want to make sure I am aware of any special considerations/nuances with FMA.
Answer
Yes, no change on SNMP v2. We will continue to collect using the older SNMP protocols.
FAQ4
Is there a way to test devices that have SNMP v3 enabled?
Answer
Yes, there is an SNMP v3 tester. It is available at the following link: ftp://ftp.fmaudit.com/customer/tools/snmpv3tester.zip
NOTE: Does not test ranges, only static IP address per device.
Quick overview on the SNMP v3 tester tool
Unzip file and select SnmpTester.exe
Add IP Address and Select Test
Select SNMP Settings (You will find this information from the devices WebUI page).
Add the applicable information and hit OK.
Click on Test to validate.
Success, update FMAudit Onsite > Settings > Communication > SNMP Authentication and IPv4.