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General

How Insight Agent Works
EKM Insight utilizes multiple monitoring loops to improve efficiency and reduce network overhead. There are 5 loops as shown below with the Identity and Ale...
Fri, 12 Mar, 2021 at 4:41 PM
Device Monitoring Status
Device Monitor Status – Description and use Every device can be set to 1 of 4 monitoring statuses Preferred:  1. Fully Enabled - Data is collected ...
Fri, 12 Mar, 2021 at 10:21 PM
Consumables: Alert Logic
1. Global Thresholds used for Dealer level Notifications 2. Consumable logic based on lead time 3. Consumable logic based on lower threshold ...
Tue, 30 Mar, 2021 at 10:25 AM
Consumables Alert Configuration
1. Dealer Alert Configuration 2.  Customer Alert Configuration 1. Dealer Alert Configuration This is suggested for all standard accounts that re...
Wed, 7 Apr, 2021 at 4:01 PM
Consumables: Alert Processing
1. Alerts via Consumable Management tab 2. Alerts via Individual Email 3. Alerts via Emailed Scheduled Reports 1. Alerts via Consumable Manageme...
Tue, 30 Mar, 2021 at 1:36 AM
User Guide and Security Documentation
Please see below for any Support/Feature documentation.
Fri, 12 Mar, 2021 at 10:26 PM